We are very glad that you have chosen DANEX UMAG as your Tour Operator specialized for Croatia. First of all, it is very important and useful to provide our clients with some basical information about us, including a few facts from the company's history, which will help you understand the continuous growth and increase in the number of satisfied clients and overnights, in the past 28 years.
The short survey will also include the business activities of our Head Office in Umag (Croatia) and our Branch Office in Portoroz (Slovenia). Finally, our clients will see that the firm's success is primairly a result of very hard work and well organized system, including such factors as the best possible choice, excellent turist service and most favourable prices. This is why we are different from the others, who just cannot compete with our Complete Tourist Offer, and this is why our clients have trust in us.
The history of DANEX UMAG begins in the year 1990, with a small group of professional and ambitious people, each with minimum 25 years of work in Tourism, Trade and Finance. They all have agreed, that the time had come for them to put their heads together, and to unite their experience and expertize, in order to find their place on the World's market. The only direction they were planning to go was UP.
Very soon, their efforts and hard work have produced significant results and DANEX UMAG established itself as a very reputable tour operator. The corporate philosophy, comprising High Quality Offers and Service, together with the Most Favourable Prices was clearly pointed out, so that the company has been continuously chosen by an increasing number of clients, including individuals, groups and travel agencies from 25 European countries, with a little accent on Germany, Austria, Italy, Switzerland, Czech Republic and Hungary.
As, in the meantime, the Slovenian market has become very interesting, in the year 1992 DANEX UMAG opened a Branch Office in Portoroz (Slovenia). In the period between the years 1993 and 1996, a considerable number of Slovenian travel agencies have decided to organize the accommodation for their tourists through DANEX UMAG, as we were the first and only tour operator to assume Full Responsibility for the tourist services offered and our client's satisfaction, including the Money Back Guarantee.
The areas covered by our tourist services include the Most Wonderful Croatian Regions, Istria and Kvarner: SAVUDRIJA, UMAG, NOVIGRAD, TAR, POREC, FUNTANA, VRSAR, ROVINJ, FAZANA, PULA, MEDULIN, RABAC, LOVRAN and OPATIJA. In this way, it has been possible for our partners to improve the quality of their own offers and services and to save considerable amounts of money, as the Whole Logistics was provided by us.
In the year 1997, we have reached a target of 1.000.000 Overnights, followed by 0 Complaints. Therefore, in the year 1999 DANEX UMAG entered the Golden Book of the 5% Best Croatian Firms, not only in the tourism sector. In the same year, we have become members of UHPA (the Association of Croatian Tourist Agencies) and ZTAS (the Association of Slovenian Tourist Agencies).
The global expansion of the Internet in the following years, has created new opportunities for presenting ourselves to the public, and therefore we were able to increase our presence on the markets of the Nordic Sector, such as Denmark, Sweden, Norway and Finland. In the year 2003, we were already known as one of the 3% Best Croatian Firms. At the same time, we have started with our own constructing project, which includes 30 High Class Villas in Umag (Croatia).
DANEX UMAG, the Tour Operator specialized for Croatia, today is one of the 1% Best Croatian Firms, with a realization of approximately 200.000 overnights per year. Our complete tourist offer, among various Hotels, Depandances, Apartments, Bungalows, Villas, Mobile Homes and Agrotourism, including Yacht Charter, Cruises, Escursions and Car Rental, with a total capacity of 25.000 accommodation units, is entirely available on the Internet, which enables us to reach fast everyone in a very short time. But, this is only a part of our plans for further growth and improvement.
We could go on for pages and pages, but it is our fervent hope that this little introduction has been enough to provide you with an insight to our company and our working philosophy. The rest you will be able to discover yourself, after you have tried our tourist services. We look forward to hearing from you soon and to offer you an Unforgettable Holiday in Croatia!