In order to provide all our clients with the most effective tourist service, we have developed a Special Booking System, which allows you to choose and book your accommodation fast and easy. You would be strongly reccommended to make your reservation as early as possible, in order to be guaranteed the availability and receive the best possible position of the desired accommodation, and also get a Free Trip!
1. Accommodation Choice
1.1. If you already know the Name of the desired accommodation (also valid for Yacht Charter, Cruises, Excursions and Car Rental), please type the name of the accommodation and just click on the Search button, situated on the left top of this Site.
1.2. If you already know the Type, but not yet the name of the desired accommodation, please click on the Hotels, Dependances, Apartments, Bungalows, Villas, Mobile Homes or Agrotourism buttons, situated on the left side of of this Site.
1.3. Finally, if you want to choose an accommodation (also valid for Yacht Charter, Cruises, Excursions and Car Rental), but you don't know which one exactly, please just click on the Accommodation button, situated on the left side of of this Site and examine our Complete Tourist Offer.
2. Reservation or Cancellation of the Accommodation
2.1. If you have already chosen the accommodation and would like to make your Reservation immediately (also valid for Yacht Charter, Cruises, Excursions and Car Rental), please fill out the Reservation Form, situated on the right top of this Site and then just click on the Send Reservation button.
2.2. If maybe, before the reservation, you wish to know the Total Price of your stay, please fill out the Price Calculation Form, situated on the right top of of this Site and then just click on the Calculate Price button.
2.3. Finally, if due to various reasons, you want to Cancel the already effected reservation (also valid for Yacht Charter, Cruises, Excursions and Car Rental), please fill out the Cancellation Form, situated on the right top of of this Site and then just click on the Send Cancellation button.
3. Booking Confirmation or Cancellation
3.1. Once you have sent us your Reservation, we will definitively confirm it per e-mail and then send you the Total Invoice with all the information and modalities needed. Should you need further information, please do not hesitate to contact us (per e-mail, phone or fax).
3.2. With regard to the Cancellation, all our offers are already covered by the Danex Integral Guarantee. Therefore, once you have sent us the Cancellation Form, minimum 7 days before arrival, we will definitively confirm it per e-mail and then send you the money back.
3.3. If maybe you just want to Change the already effected reservation and not to cancel it, please send us a short e-mail on [email protected] and we will proceede immediately, with absolutely no further costs.
4. Payment Options
4.1. On your Total Invoice will be noted all the reservation data and you will be asked to pay a Pre Payment in the amount of 20% of the total sum. The Pre Payment may be settled per Bank Transfer or Credit Card.
4.2. The Rest is to be paid 3 days before your arrival and may also be settled per Bank Transfer or Credit Card. There is also a possibility for the Rest to be settled on the arrival day in our Head Office DANEX UMAG, but in that case only Credit Card or Cash will be accepted.
5. Travel Documents and Arrival
5.1. For travelling to Croatia, you need a valid Passport or just an Identity Card if you are EU Citizens.
5.2. In order to get the Keys of your accommodation (also valid for Yacht Charter, Cruises, Excursions and Car Rental), you need a valid Voucher of the Tour Operator DANEX UMAG, that must be presented at the reception. This Voucher will be sent to you per e-mail, as soon as the Total Invoice has been entirely settled.
6. Pricing Policy and Insurance
6.1. We are absolutely confident, that no other Tour Operator may offer you the same price and quality level of our tourist service, because all our offers already include a 20% Price Discount and they are all covered by the Danex Integral Guarantee, so you don't need to spend your time and money on it. Should you need further information, please do not hesitate to contact us (per e-mail, phone or fax).
7. Local Support
7.1. All our clients are guaranteed the Complete Tourist Service, which includes Individual Approach for each client. No matter who you are or what you book, by the Tour Operator DANEX UMAG you are not just a number, but a Very Important Person, who always deserves maximum attention. Therefore, should you need further information or maybe have a problem of any kind, we will be very glad to help you and make your holiday unique. See you in Croatia!